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Frequently Asked Questions

What about my children, at what age do they first see a dentist?

We recommend that our patients bring their children in for that first dental visit right after their first tooth has come in. This provides us with an opportunity to spot and prevent any potential oral health/dental problems; and it also gives the baby and parent a positive, non-threatening dental office experience.

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Do you accept referrals?

Yes we love referrals, whether from other dental offices, or from our patients to their family and friends.

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Do you accept my insurance plan?

There are many choices for dental benefits, and limitations vary greatly. We are participating providers for Delta Dental Premier and Blue Cross, Blue Shield of Kansas. As a courtesy, we will file your insurance claims for you, and can help you maximize the benefits of whatever plan you and your employer have chosen. We understand and appreciate the advantage a good dental health care plan can add to your payment options here.

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What do I do if I have an emergency when the office is closed?

In case of a true dental emergency, please call the office number and our message machine will provide you with the appropriate emergency number to reach the doctors after hours. They will contact you as soon as possible, give you helpful information over the phone, then determine if you need to be seen immediately.

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My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

If your child's tooth is knocked out, but there is no imminent medical emergency such as uncontrolled bleeding, unconsciousness, or other bodily injury, please put the tooth into mild right away, then contact our office immediately to see the doctor as soon as possible. Simply describe the situation of the phone and our office staff will help you determine the safest and most appropriate plan of action.

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What different payment options do you provide:

We accept cash, personal checks, Master card, Visa. Co payments are due at the time service is rendered and balances are due 30 days after insurance has paid their portion.

We are pleased to offer Care Credit, a line of credit for dental care that offers 3-months, no interest plans and/or extended payment plans at very low interest rates for dental treatments over a $1,000.00. Offering Care credit allows us to make the smile you've always wanted affordable. Just mention this to us when we set up your treatment plan, and we'll help you through the process of qualification.

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How can I have whiter teeth?

We offer teeth whitening services to our patients to improve the color of their teeth. Simply call for a free consultation, so that we can determine the potential for whitening your teeth, based on their current color and the causes of any discoloration.

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What precautions do you take to ensure patient safety?

Our entire practice team is well-versed in state of the art sanitation techniques designed to sure patient safety and infection control. Thie goes beyond wearing gloves and face masks to prevent passing germs and includes a specialized sanitation center for sterilization, and meticulously following OSHA guidelines and regulations.

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I really don't like visiting the dentist. Is there anything you can do to help me relax?

We understand that many people have qualms about having their teeth worked on. We strive to help you relax using a variety of means. Including: nitrous oxide, pre medication, and local anesthetic.

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I want my front teeth to look better, but I don't want to wear braces, what can you do to help?

Drs Chang and Strong have a number of ways to improve the look of your front teeth without the use of braces. For those who don't want braces or have worn down teeth, an all porcelain restoration (veneer) can be bonded to your teeth to change the color and give you that ideal smile with a natural appearance.

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